Office Fax Services

Fax is simple, secure, effective and ubiquitous – everyone can send and receive faxes. It’s a basic business need, but few organizations are adequately served by traditional fax machines. Electronic desktop faxing with Biscom Fax Services - Office provides a number of benefits:

• Users send and receive faxes directly from their desktops (email or web interface)
• Users can send or receive faxes from anywhere in the world
• Faxes are received as electronic files that can be viewed, modified and faxed again without generating a single piece of paper
• A completely electronic audit trail of all fax activity (including status confirmations) is available at any time
• You pay only for the faxes you send and receive – there are no costs for equipment, maintenance, fixed phone lines, paper, toner, etc.

Biscom Fax Services - Office is the fastest and most economical way to get your users faxing. Don’t take our word for it – click here to request a free trial with absolutely no risk.

For more information about Office Edition, call us at 800-477-2472, or email us at sales@biscom.com

Need a more sophisticated fax service solution? Click here to check out our more robust Biscom Fax Services - Enterprise Edition.

How It Works

Users only need e-mail or Web access to use Biscom Fax Services - Office to receive and send faxes to any fax machine in the world. Biscom Fax Services - Office works with virtually any e-mail program.

Sending a Fax

1. To send a fax, start your e-mail program and address the fax as follows:

firstname.lastname.fax#@faxcomanywhere.com

For example, to send a fax to John Doe at the fax number 978-555-1212, type in the “To” field:

John.Doe.978-555-1212@faxcomanywhere.com

You can send a fax to multiple recipients, just as you would send an e-mail message to multiple recipients. You can even send to both fax and email addresses in the same email.

2. Write your fax message in the text area of your e-mail program.
3. Then, attach any documents to be included in the fax. Biscom Fax Services - Office automatically converts most popular file types into the fax format, including:

4. You will receive a confirmation e-mail that your fax was sent, including fax status information (received, busy signal, voice response, etc.).

5. You can also view, track, and report status of all fax transmissions via our web interface.

Receiving a Fax

Your received faxes are all delivered directly to your e-mail inbox, where they arrive as searchable PDF attachments in e-mail messages. Open the attachments with Adobe Acrobat Reader <link to Adobe free download site>, and you’re ready to view your received faxes.

Administration

All account information including users, fax history, and billing activity are centrally
managed by the account administrator, who can:

• Add, remove, or modify the privileges and access of selected users.
• Create “sender only” users without purchasing/assigning additional fax numbers.
• Monitor delivery status of fax activity.
• Examine billing activity and account information including statements, balances and invoices.
• Manage account information including password and contact information.
• Manage contacts and email/fax communications from one central location.